Issue with Scheduled Job Data Populating in Insights

[Hitesh_Mourya]

Hello Everyone,
I have a scheduled job named "[DevOps] Daily Data Collection" that gathers data from multiple DevOps-related indicators. The domain for both the schedule job and indicators is global, and the "run as" is a user with active permissions having domain TOPXYZ. However, there seems to be a problem with populating the values in insights, Although I checked job log it's inserts data and delete data at same times both the no. are same. Could anyone shed some light on why this might be happening? Has anyone faced a similar issue or can identify where the mistake might be occurring? Any help or insights would be greatly appreciated. Thank you!

[Bert_c1]

Do you score results in the 'pa_scores_l1' table? A review of the job log will help.  Running a data collection job will clear scores for the period it is collecting for, as you indicate.

[Hitesh_Mourya]

I checked this pa_scores_l1 table after executing its a blank nothing is here, could you please suggest any other way

[Bert_c1]

So pa_scores_l1 table is empty. Seems your instance is is still using the pa_scores table. Newer instances use pa_scoares_l1 for indicator scores and pa_scores_l2 for breakdown scores.

You can try having the scheduled job 'Run as' user be the 'System Administrator'. You can look for any Warnings and Errors in the Data collector job log.

I can't help with Domain aspects. Create a Support Case for that.

[Hitesh_Mourya · Accepted solution]

Hi All, The issue I was facing because of the grouping of DevOps application into products has not been configured, as a result one of the tables (sn_devops_insights_application_product_detail) which is part of most views in the Change Acceleration tab is empty. Now I have associated the Application with Product and successfully getting all Insights info, Thanks all for the support