Hi all, I'm trying to accomplish a specific request to measure time spent in "Review" state for KB articles. I'm unsure of how to approach this in the best way. I have tried to create a script to use for the indicator (using ChatGPT), but I struggle...
This is a widget where we have added 2 indicators. but i wanted to add a 3rd line in both created lines.
I'm trying to create an external Breakdown. As soon as I add a WHERE Clause I get the following error (see also Attachment): Collecting elements for breakdown Langläufer Breakdowns[2dc93a880ba816106f5ac49e3acbcf25] failed Cannot invoke "java.util.Lis...
I Need a graph That displays the Numbers of incidents opened per week during the current month I have not worked with the reports for the history problem There I created the source Indicator the Indicator and the job but when I create an incident the...
Hello Community, I am creating a report which can show the sum of all variables entered for a specific catalog item. For example: The name of the variable is "Invoice Value" We have 5 RITMS and they have 5000 added as Invoice Value. How can I create ...
Challenge: Find ways to Manage/Organize customer dashboards and reportsQuestion:Are there any resources or solutions that can be used that will better keep track of, and organize customer dashboards and reports? Is it possible to add a new field "Rep...
The Scene:We are currently in active development of several applications that utilise PA dashboards (Performance Analytics dashboards) also sometimes referred to as coreUI dashboards. We for our sins don't have the majority of our users moved over to...
Hi Everyone, I have a question that might be simple but i can't quite figure it out and our development partner is also running into a road block. I currently have access as an admin and i'm looking to create a Group to add the necessary roles that ...
I have created a calendar report and I want to open a record producer form by clicking on the desired date in the calendar and selecting the desired time slot . please suggest me the process on how to open the form .
Hi , I need to create a trend report on table sn_irm_shared_cmn_unique_user_usage . I need to see how many users are created each week for past 2 years. How can i achieve this?
I’m working on generating a report in Performance Analytics to count the number of incidents created before the 10th of each month for the current year. I need to schedule this report to run on the 1st day of each month, capturing data from the previ...
Hello,Our organization uses reporting groups, to allow access/control to many different dashboard/reports without needing to each be manually changed. For instance, a manager has 30+ reports, she wants to be able to control who can see those reports,...
Hello,We need to configure metric & threshold for sc_task & incident separately. I'm new to this and not sure how to configure it. I need this to be created only for the highlighted ones.
Hello I am struggling for scripted interactive filter on the dashboard which has a report on the table (asmt_metric_result). I need to filter the list based on the "Company" and "Department" by interactive filter.I have created two interactive filte...
I prepared a white paper and I want to upload a White Paper in ServiceNow. Please provide me the steps to upload White paper. Thanks
