PA Timeseries Widget

[Palak5]

Hi Team,

I am creating a time series line chart widget where I want to show the percentage of cases that were closed in one specific region. 

But the series shows the percentage of created cases in that month and not the closed cases.

How can we change it?

[AndersBGS]

Hi @Palak5 ,

There is no condition option in the PA data collector job. What about the indicator source?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Palak5]

Hi @AndersBGS ,

Here is the source: (No condition here as well)

[AndersBGS · Accepted solution]

Hi @Palak5 ,

As you see in the indicator source, it's here your issue derives from. You have a condition on a daily data collection that the HR case is:

Created on today and state is closed complete

Hence you will only see HR case that are created today and closed complete today. Instead your condition should be:

Closed on today and state is closed complete

This will give you the count of HR cases closed pr day / summed pr. month in the specific region. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders