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12-29-2022 02:24 AM
Hello
I'm taking the PA Micro Certification Simulator. The one step says:
Indicator Sources
- Navigate to Performance Analytics > Sources > Indicator Sources.
- Apply the filter Package.ID = com.snc.pa.
- Click into and review the resulting 4 indicator sources to ensure they match your Incident application table structure.
Indicators
- Navigate to Performance Analytics > Indicators > Automated Indicators.
- Add the filter condition Package.ID = com.snc.pa.
- Click into and review the resulting 16 indicators to ensure they capture the metrics you want to measure and track.
Collection Jobs
- Navigate to Performance Analytics > Data Collector > Jobs.
- Apply the filter Package.ID = com.snc.pa.
- Click into and review the [PA Incident] Daily Data Collection and [PA Incident] Historic Data Collection jobs. Review the list of indicators which are being populated by these jobs. Dashboard that feature these indicators will be populated with data after the jobs complete.
However, there is no filter option for package.ID in the drop down menu - and I have successfully completed the prior step. I'm not sure how to proceed if I cannot apply this filter. and i am also try show related fields method but I Didn't find any solution.
Solved! Go to Solution.
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12-29-2022 02:27 AM - edited 12-29-2022 02:28 AM
Hi @Tripta kumari1 ,
There is field in indicator sources table as package. click on that 2nd option.
After selecting that again click on that package and select ID
You will get list as below. Do this for all 3 tables as per package ID. Click on each record and review it.
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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12-29-2022 03:54 AM - edited 12-29-2022 03:54 AM
You are creating new filter. After creating first one. Don't do that.
Click on the same filter i.e. dot walk the field. Please recheck my previous reply how I did that.
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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12-29-2022 02:27 AM - edited 12-29-2022 02:28 AM
Hi @Tripta kumari1 ,
There is field in indicator sources table as package. click on that 2nd option.
After selecting that again click on that package and select ID
You will get list as below. Do this for all 3 tables as per package ID. Click on each record and review it.
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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12-29-2022 03:40 AM
hi
After selecting that again click on that package and select ID but i didn't get the ID column only show the SYS id
2) and the second record this one I get the ID column but after filter no records are showing
- Navigate to Performance Analytics > Indicators > Automated Indicators.
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12-29-2022 03:54 AM - edited 12-29-2022 03:54 AM
You are creating new filter. After creating first one. Don't do that.
Click on the same filter i.e. dot walk the field. Please recheck my previous reply how I did that.
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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12-29-2022 04:02 AM
Thanks 🙂