Performance analytics scoresheet stuck "loading..."
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01-02-2024 08:35 AM - edited 01-02-2024 08:36 AM
I have added several indicators based on fact table sc_task. These indicators mirror OOB indicators for sc_request. I've integrated data from these into a dashboard. At least on the surface, it looks like these are working. When I attempt to use the scoresheet, however, the results are stamped with "loading..." as shown below. I am, therefore, unable to clear data or view aggregate scores. FYI: there were initially some errors in a couple of the indicators but these have been corrected. Not sure why the scoresheet will not finish loading. Notice the "Item" breakdown on the bottom does not even load - but the data is present when displayed on a dashboard. Any ideas? Is there some other way to remove data for a specific indicator so that I can attempt to debug this - or least have a better indication that the data is correct and useful.