Subject: Is there any maintenance fee for ServiceNow Delta Exam?

22M61A05D8
Tera Contributor

Hello Team,

I am a certified CSA/CAD and preparing for the Zurich Delta Exam.

Could you please confirm whether there is any maintenance or renewal fee required to keep the certification active, or is completing the Delta Exam alone sufficient?

Thank you

1 ACCEPTED SOLUTION

its_SumitNow
Kilo Sage

Hi @22M61A05D8 

If more than a year has passed since you completed your certification, you’ll need to pay the maintenance fee. However, if you’ve recently earned your CSA or CAD certification, the Delta exam will be free for you(Delta exam is Compulsory!!)

if my response proves useful ,kindly mark it helpful & Accept as solution 

Warm Regards

Sumit 

Technical Consultant

View solution in original post

4 REPLIES 4

GlideFather
Tera Patron

Hi @22M61A05D8,

 

the answer may vary person by person, but you can refer to the FAQ that I am sharing below.

 

QuestionAnswer
Who must pay the fee? 

All Certified Professionals who attained their first mainline certification. Exceptions may apply dependent on your company's affiliation to ServiceNow.

 

 

Refer to this: Certification Maintenance Program (CMP) FAQ 

_____
No AI was used in the writing of this post. Pure #GlideFather only

its_SumitNow
Kilo Sage

Hi @22M61A05D8 

If more than a year has passed since you completed your certification, you’ll need to pay the maintenance fee. However, if you’ve recently earned your CSA or CAD certification, the Delta exam will be free for you(Delta exam is Compulsory!!)

if my response proves useful ,kindly mark it helpful & Accept as solution 

Warm Regards

Sumit 

Technical Consultant

Hello Sumit,
Thank you for your response.
I would like to clarify my situation based on your explanation.
I recently completed my certifications:
CSA on 3rd October 2025
CAD on 16th November 2025
Since less than one year has passed since I completed both certifications, as per your message, my understanding is that the Delta exam should be free for me and no Certification Maintenance Program (CMP) fee is required at this time.
Could you please confirm if I am eligible to take the Delta exam without paying the maintenance fee?
Thank you for your support and clarification.
Warm regards,
Babar

Hello Sumit,
Thank you for your response.
I would like to clarify my situation based on your explanation.
I recently completed my certifications:
CSA on 3rd October 2025
CAD on 16th November 2025
Since less than one year has passed since I completed both certifications, as per your message, my understanding is that the Delta exam should be free for me and no Certification Maintenance Program (CMP) fee is required at this time.
Could you please confirm if I am eligible to take the Delta exam without paying the maintenance fee?
Thank you for your support and clarification.