Average Incidents backlog per day

Kunal Varkhede
Tera Guru

‎05-23-2020 09:48 PM

How to calculate Average incident Backlog per day?

 

Any help will be appreciated.

 

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Kunal Varkhede
Tera Guru

‎05-24-2020 07:30 PM

Hi,

 

can any one help me to do this step by step because i'm new in Performance Analytics..

Any help will be appreciated.

 

Thanks,

Kunal

 

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Adam Stout
ServiceNow Employee
ServiceNow Employee
In response to Kunal Varkhede

‎05-24-2020 09:08 PM

Start here:  https://nowlearning.service-now.com/lxp?id=overview&sys_id=289a949bdb2b009015531cbd139619d1&type=cou...

This is a great, free, self-paced class to get you started.

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