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Backlog Reports for Incident and Requested Item

Karishma Mehta1
Tera Contributor

Hello Experts,

I want to create backlog reports for Incident and Requested Item that fetches data weekly.

Do we have to create a new PA widget and indicator for this or we can use any OOTB one.

Please help.

Thankyou in advance

1 REPLY 1

AshishKM
Kilo Patron

Hi @Karishma Mehta1 , 

Can you pease define the "backlog" details, what data you are considering as backlog, you can provide that filter condition in report.

 

-Thanks,

AshishKM


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