Capture job and script Execution Times

Nicolas6
Kilo Explorer

Hello Everyone.

My client is trying to measure not only the average and highest execution times for jobs and scripts, but also be able to know which job or scripts are exactly taking so much time to run. I tried to find a dashboard OOO or something that can help me with this, but I only found a really simple homepage called "serviceNow Performance", that provides an overall of response times but without any detail of what is triggering those high response times.

find_real_file.png
Do you know if something like this exists? And if it does not, is there any table I can use to get this information and create indicators by my own?

Thank you in advance!

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi

go to table "syslog_transaction" and filter for Type "Scheduler". In column "URL" you find the name of the Job. 

find_real_file.png

 

And then check all the available columns. They contain tons of information.

Kind regards
Maik

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5 REPLIES 5

Thank you for your answer, I really appreciate it.

Just in case, do you know what is considered a healthy response time for jobs, list and forms in ServiceNow? I'm trying to identify what is really an issue and set targets.