Changing "Run By" field on PDF reports

Go to solution
Chris193
Tera Contributor

‎02-27-2017 08:08 AM

I'm fairly new to ServiceNow so please forgive this question if it seems too elementary!   I'm trying to change the "Run By" field on a scheduled PDF report.   The report has a person that is no longer with the company.   I've already disabled them from ServiceNow but their name is still showing on the report. Can anyone help me with changing that field?

0 Helpfuls
  • 1,667 Views
1 ACCEPTED SOLUTION

Go to solution
art_jones
Kilo Sage

‎02-27-2017 08:27 AM

Hi Christopher,



I haven't done this for a report but have for a scheduled job running a script that updated data (and the updated by was capturing the name of the person who last updated the script) - I imagine it may work in a similar way for reports.   Go to System Definition > Scheduled Jobs and add the "Run As" field to the list if its not already displaying. Find your report in the list and you should be able to set the report job to run as Admin or another default user value.



find_real_file.png



Hope this helps!


View solution in original post

Preview file
16 KB
2 REPLIES 2

Go to solution
art_jones
Kilo Sage

‎02-27-2017 08:27 AM

Hi Christopher,



I haven't done this for a report but have for a scheduled job running a script that updated data (and the updated by was capturing the name of the person who last updated the script) - I imagine it may work in a similar way for reports.   Go to System Definition > Scheduled Jobs and add the "Run As" field to the list if its not already displaying. Find your report in the list and you should be able to set the report job to run as Admin or another default user value.



find_real_file.png



Hope this helps!


Preview file
16 KB

Go to solution
Chris193
Tera Contributor
In response to art_jones

‎02-27-2017 08:35 AM

That was incredibly easy!   Thank you so much Art!


0 Helpfuls