Creating an Interactive filter for "Ownership Groups" for Knowledge articles.
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04-28-2025 12:10 PM
Hi there,
I am working on building a new knowledge dashboard and whenever I attempt to create an interactive filter for "ownership group"
I get an error:
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Here is what I have configured it seems like it should be simple:
I'm relatively green so I am likely doing this incorrectly
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04-28-2025 10:19 PM
Hi @Rachel Reviczky
Ownership group field is referencing to the Group [sys_user_group] table not knowledge [kb_knowledge] table.
So, you must create interactive filter on Group table. PFB sample
Hope this helps.
Regards,
Siva