Creating an Interactive filter for "Ownership Groups" for Knowledge articles.

Rachel Reviczky
Tera Contributor

Hi there,

 

I am working on building a new knowledge dashboard and whenever I attempt to create an interactive filter for "ownership group" 

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I get an error:

RachelReviczky_1-1745867351431.png

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Here is what I have configured it seems like it should be simple:

RachelReviczky_2-1745867393957.png

I'm relatively green so I am likely doing this incorrectly

1 REPLY 1

J Siva
Tera Sage

Hi @Rachel Reviczky 
Ownership group field is referencing to the Group [sys_user_group] table not knowledge [kb_knowledge] table.

So, you must create interactive filter on Group table. PFB sample

JSiva_0-1745903869409.png

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Hope this helps.
Regards,
Siva