Data Visualizations - Domain visibility issue

Kristin Acree
Mega Sage

Looking at the link, https://[instance].service-now.com/now/platform-analytics-workspace/data-visualization-library 

it only shows items on global domain, it doesnt show anything on a lower domain. i have tried to change domains, but still dont see those reports. 

 

I do see those reports on, https://[instance].service-now.com/now/nav/ui/classic/params/target/par_visualization_list.do, but cant open the record and see the report that way. 

 

Anyone else have this problem? Am i doing something wrong? Is this something that is going to be looked at on the roadmap?

 

2 ACCEPTED SOLUTIONS

In the Platform Analytics Academy, every other wed meeting. I was advised they are aware and looking into the problem to correct it.

View solution in original post

You should be able to see them now, I'm on Xandau Patch9b. Not sure which plugins, if any need to be updated. So, maybe look at your plugins and update if you cant see them. 

 

Its kinda hard to tell b/c you cant do storing or add which columns are visible on the Data Visualizations page you can only do a search. I just confirmed this by being on a lower domain, creating the DV saving it. then searching for it. 

View solution in original post

10 REPLIES 10

webyork
Tera Contributor

I have recently seen this issue. Have you found any further comments or information regarding this. This is a show stopper for us, so need to know when it is fixed.

 

Thanks for any assistance you can provide.

Hi @Dan_Kane 

Have you been able to track down this fix in the pipeline?

 

Thanks

You should be able to see them now, I'm on Xandau Patch9b. Not sure which plugins, if any need to be updated. So, maybe look at your plugins and update if you cant see them. 

 

Its kinda hard to tell b/c you cant do storing or add which columns are visible on the Data Visualizations page you can only do a search. I just confirmed this by being on a lower domain, creating the DV saving it. then searching for it. 

Does anyone know where this fix was packaged specifically?

 Xanadu Patch 9, looks like it was fixed here, according to the release notes

 

https://www.servicenow.com/docs/bundle/xanadu-release-notes/page/release-notes/quality/xanadu-patch-...

 

Reporting

PRB1853349

Visualizations in non-global domains aren't displayed in the list of visualizationsWhen trying to add a dashboard to a library, it's not saved in any sub domains. It's saved only in the global domain. In the sub domains, when they try to save the dashboard, it says it's saved but it's not.