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Data Visualizations - Domain visibility issue

Kristin Acree
Mega Sage

Looking at the link, https://[instance].service-now.com/now/platform-analytics-workspace/data-visualization-library 

it only shows items on global domain, it doesnt show anything on a lower domain. i have tried to change domains, but still dont see those reports. 

 

I do see those reports on, https://[instance].service-now.com/now/nav/ui/classic/params/target/par_visualization_list.do, but cant open the record and see the report that way. 

 

Anyone else have this problem? Am i doing something wrong? Is this something that is going to be looked at on the roadmap?

 

2 ACCEPTED SOLUTIONS

In the Platform Analytics Academy, every other wed meeting. I was advised they are aware and looking into the problem to correct it.

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You should be able to see them now, I'm on Xandau Patch9b. Not sure which plugins, if any need to be updated. So, maybe look at your plugins and update if you cant see them. 

 

Its kinda hard to tell b/c you cant do storing or add which columns are visible on the Data Visualizations page you can only do a search. I just confirmed this by being on a lower domain, creating the DV saving it. then searching for it. 

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8 REPLIES 8

webyork
Tera Contributor

I have recently seen this issue. Have you found any further comments or information regarding this. This is a show stopper for us, so need to know when it is fixed.

 

Thanks for any assistance you can provide.

Hi @Dan_Kane 

Have you been able to track down this fix in the pipeline?

 

Thanks

You should be able to see them now, I'm on Xandau Patch9b. Not sure which plugins, if any need to be updated. So, maybe look at your plugins and update if you cant see them. 

 

Its kinda hard to tell b/c you cant do storing or add which columns are visible on the Data Visualizations page you can only do a search. I just confirmed this by being on a lower domain, creating the DV saving it. then searching for it. 

Amit Garg
Tera Contributor

Anybody found any solution. Not sure how the team would benefit from OOB dashboards when the team is supporting from a particular domain.