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‎04-02-2020 09:48 AM
I am trying to build a report that will show time to resolve values for two tables, incident and a custom table u_request. I have modified the out of box metric for the Create to Resolve Duration so that it works for our requirements and have the same logic for each instance per table.
Next i created a database view that joins the u_request to the metric definition and instance tables.
From a reporting standpoint, i want to have the options to add additional filters on the database view, for ex. last 7 days, last month etc.
how would i accomplish this and also am i on the right track? note we do not have PA paid for so not sure if i can use indicators. I just need a way to report, the more pretty the better obviously 🙂
Solved! Go to Solution.
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‎04-07-2020 02:36 PM
Search with just Kmp_request_metric
Please mark my response as correct and helpful if it helped solved your question.
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‎04-07-2020 02:24 PM
view is not selectable when i create a report with source type of Table. I do see other views but just not mine. note my view was created as a join between a task derived table and a metric table. might that be the problem? we do not have paid PA.
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‎04-07-2020 02:36 PM
Search with just Kmp_request_metric
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
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‎04-09-2020 02:57 PM
thanks Prateek. that worked. i got side tracked because i was able to search up other db view starting with u_
looks like i know have a solution.