Date Range Interactive filter not working properly

jeevan2
Tera Contributor

Hi All,

 

I have tried to build a custom interactive filter using a macro and a widget following the guideline given in this post- 

https://www.servicenow.com/community/platform-analytics-forum/interactive-filter-quot-between-dates-...

 

Since my dashboard was on a different scope so I had to create a script include as few functions didn't work in a different scope (As I read somewhere, that this kind of interactive filter is possible only in Global Scope). But I was able to achieve it using a script include.

 

The issue is, it works at times and it stops another time. I have to check the "Follow interactive filter" options and then reload and then it works in few cases. 

 

Please guide where is it lagging. Is it a ServiceNow bug?

jeevan2_0-1671544470272.png

 

jeevan2_1-1671544505097.png

 

 

Regards,

Jeevan 

2 REPLIES 2

jaheerhattiwale
Mega Sage

@jeevan2 On the interactive filter click on settings and check "Act as an interactive filter" checkbox

jaheerhattiwale_0-1671545216032.png

 

Please mark as correct answer if this solves your issue.

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023

I have just implemented this solution from the link provided and found that on the interactive filter settings there is no "Act as an interactive filter" checkbox