Define Colors for Performance Analytics Charts

santa · ‎01-12-2022

I'm looking for a way to define colors for PA charts so that the same color is used for the same elements across all widgets and dashboards. This looks to be possible for reports per the link to product documentation below - I'm not finding a way to do so for PA, but I'm hopeful it is possible and someone can point me in the right direction. TIA!

https://docs.servicenow.com/bundle/paris-now-intelligence/page/use/reporting/concept/c_ChartColors.html#c_ChartColors

jeffrubinoff · ‎01-13-2022

Santa,

I am afraid you cannot apply chart colors to PA widgets. I expect this is because of the added complexity of PA indicators, where you have breakdowns, breakdown elements, and time series aggregations. The permutations and combinations would get out of hand very quickly. However, I do not know this for certain, and have asked the developers and PMs. I would prefer to give you a reason than to simply say "You can't do it." Nonetheless, the unfortunate fact is that you cannot do it. If I learn anything more, I will post another comment here.

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Maik Skoddow · ‎01-12-2022

Hi @santa

I suppose this is what you are looking for: https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/performance-analytics/task/t_Creat...

Kind regards
Maik

jeffrubinoff · ‎01-13-2022

Sorry, Maik, but Chart Color Schemes work differently. They apply colors according to the order of data in the chart; i.e., largest value red, second largest green, etc. The same feature is called a "color palette" in Reporting. Santa's asking about Chart Colors, which always apply the same color to the same data.

Maik Skoddow · ‎01-13-2022

Hi @jeffrubinoff

okay, just stating that I'm wrong is not so helpful for the user.

You must know the right answer, right? I'm really interested in it.

Kind regards
Maik

jeffrubinoff · ‎01-13-2022

In the middle of writing it, just checking something.