Define Colors for Performance Analytics Charts

[santa]

I'm looking for a way to define colors for PA charts so that the same color is used for the same elements across all widgets and dashboards. This looks to be possible for reports per the link to product documentation below - I'm not finding a way to do so for PA, but I'm hopeful it is possible and someone can point me in the right direction. TIA!

https://docs.servicenow.com/bundle/paris-now-intelligence/page/use/reporting/concept/c_ChartColors.html#c_ChartColors

[rdoyle]

Any luck with this?

[jeffrubinoff]

No, it is not supported for indicator data on our new Data Visualizations, either. Only for table data. I do not expect that this will change.

[jeffrubinoff · Accepted solution]

Santa,

I am afraid you cannot apply chart colors to PA widgets. I expect this is because of the added complexity of PA indicators, where you have breakdowns, breakdown elements, and time series aggregations. The permutations and combinations would get out of hand very quickly. However, I do not know this for certain, and have asked the developers and PMs. I would prefer to give you a reason than to simply say "You can't do it." Nonetheless, the unfortunate fact is that you cannot do it. If I learn anything more, I will post another comment here.

[jeffrubinoff]

Well, folks, I've been told it's not technically impossible to implement for PA, at least for automated breakdowns and bucket groups. You are not the only customer interested in this. We would very much like to do this but we don't know when.

[Giand]

Hi @jeffrubinoff ,

+1

I'm waiting for this feature too because when you have values for a breakdown : green , yellow, red and the chart color is respectively : blue, green, yellow 😕.

KR,

Gil