I need a client facing report that can be filtered based on a count. Specifically we are looking for duplicate configuration items so we want to get where count is greater than 1. I know we can use script but we are hoping for a report based solution...
We are trying to connect using the ServiceNOW ODBC driver to be able to query data to generate some reports and update some information in SharePoint. I haven't been able to identify what permissions are required to allow this without being a full ...
I am having a problem using the sprint burndown chart on a dashboard. I added this chart under SDLC.However I am not able to select a team. I only have two sprints that appear and that is because these sprints existed without a team so they show ...
I'm fairly new to ServiceNow so please forgive this question if it seems too elementary! I'm trying to change the "Run By" field on a scheduled PDF report. The report has a person that is no longer with the company. I've already disabled them f...
Hopefully a easy question for others... All I am looking to do is figure out a way in the Reporting module to capture the number of approvals are done by day, week, month, etc. by a specific workgroup. I have tried using the Change, Change Metric, ...
Hi PA experts,I want to create a breakdown by the Display Name on one of the asset tables. But I cannot see that column when I try to create the breakdown.If I create a report then it works because i use group by " display name". How can I achieve ...
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Hello,I would like to create a bar chart that shows New, Resolved, and Closed incidents per day and per week. The closest report that I can find is the Basic Indicators widget in Performance Analytics in the Incident Management dashboard. Instead of ...
Here is our situation - > We have a resigning employee> He created many reports (about 50)> While waiting for his replacement, I need the reports he created in ServiceNow> We need to delete his account as per company policy once he leavesWe tried set...
Hello All,Need a point in the right direction for the below. Trying to get an idea of the age of currently open incidents using mi_duration, however when i run a report with the below conditionsAnd specify 2 AG's and Active is true in the filter, my ...
I need to generate a report to check the quality of cmdb by calculating attribute completeness like how many fields are filled and how many are empty.I tried implementing with the following script.<?xml version="1.0" encoding="utf-8" ?><j:jelly trim=...
Hello community,i have an issue with the calendar view. I am running a calendar report based on the planned start date of a change request, when the planned start and end dates are longer than a year, it eventually disappears from the calendar report...
I am sure I saw the slush bucket values for date interactive filter show up when first started working with PA dashborads but now when selected it tells me "Related list is empty" If I edit the widget on the dashboard I see the slush bucket and the...
Hi, I need to replicate (or recreate...) many reports from our legacy tool to ServiceNow Helsinki.One report is looking for tickets that have one of a long list (approx 40) of CI's as the Impacted Config Item. Do I really need to separate these into ...
Does anyone know how to enable "Interactive Filters" to work with Custom Charts? Is this even possible?
