Reporting on Request stages
Hi, I need to show a bar diagram with all the RITM and the stages each RITM took. Can anybody guide how I can do this Regards, Anusha
Forum Posts
Descriptive text on Dashboards
Hello,Is there a way to put text on a dashboard so I can group indicators? I'm looking to do something like:<Indicator Text Description> <- Add this text[Indicator 1] [Indicator 2] [Indicator 3 ] [Indicator 4]<Indicator Text Description 2> <- Add thi...
How to set default values in an interactive filter reference list
Hi Everyone, I am using Jakarta and am trying to create an interactive filter on a dashboard with specific users available in the list. I created the filter as a reference style and was able to add the five users I want listed, but that simply adds ...
Resolved! Dashboard administration
When we upgraded to Jakarta, I suddenly lost the ability to see dashboards created by other users. I have PA Admin role but it seems to no longer be valid with Jakarta. Does anyone know what role is needed to see and be able to manage all dashboards?...
Getting "Security constraints prevent access to requested page" on Spotlight Report
Doesn't happen as an admin. I have an end user, added to all of the "pa_" roles and "metric_admin" role. When she pulls up the Spotlight->Incident dashboard, she gets a message on the Spotlight Incident List Report (as well as when clicking into th...
On Dashboard Real time updates are not working for database views
Hello, On Dashboard Real time updates are not working for database views. And i'm querying on incident_sla table. kindly suggest. Regards, Hussain
How to get Months in Columns and Group by filed options in Rows of a report
Hello Experts, We have a requirement to develop a report as required below: Consider a field name as "Services", This is the string field with possible values A,B,C,D. Requirement is to prepare a report by taking Group by with 'Services' field and ...
Resolved! How to restrict users access to certain records in pa tables
Working on an instance that is used to provide services to multiple customer. These customers are actually each others competitors, so worst thing we can do is show them information about each other. We've put ACL's and Business rule Queries on all t...
Resolved! Time series report group by field showing empty
I am creating a report on the Incident table for some custom fields we have added. The problem I'm having is when I group by 'Unauthorized Change Resolution' (a choice type field with 5 possible values including none) they are coming up as empty even...
create trend analysis report in Performance Analytics
Hi, How do I create a trend analysis report in Performance Analytics? Is it the same as "Time Series" report with "Show Trending" option selected? Thanks, G Balaji
How do I make a report show empty values?
I wrote a report (a bar chart) that shows all the Incidents and Tasks assigned to technicians in my group. However, if any of them do not presently have an assignment, their name doesn't appear on the report. How can I force the report to show all ...
Job collector error: Fetched too many rows from indicator source Incidents.Open. Allowed
I am encountering the same problem. The way I set up my indicator source has no filters at the indicator source level rather my filters are specifically set at the indicator level for easier maintenance. Before the clone over the weekend I am not get...
Facts table, Field and Conditions selection for Breakdown source for Case Management
Hi all, I am totally confused about what to choose for Facts table and conditions while creating breakdown source for Case Management. I am trying to create the breakdown source so that I can break down by priority or by state. I followed the materia...
Jobs Collected with Errors
When I try running the Daily Job Collection, I'm getting errors. Specifically this one:Fetched too many rows from indicator source Incidents.Open. Allowed: 50,000 fetched: 420,600The default property setting for "Maximum number of rows that are allow...
What does PA has over reporting
I've been working a little with PA and reporting and o have to ask, in what is PA superior over reporting because to me it seems like reporting is far more customizable and can answer more necessities than PA
