I would like to create a dashboard report showing counts of incidents, tasks and requests in one bar graph, and when a column is selected drill down into data specific from that table. I was able to do this using data sets, but its displaying the d...
Good afternoon community,I have been tasked with determining if our new hire process is completing within SLA, in it's entirety. Right now, the REQ fires a RITM, which when approved, kicks out multiple TASKs. We have the SLA being applied to the TASK...
Hi,Whenever I am trying to save a report or create a new report it is giving me this following error.Unexpected error:GlideRecord.setTableName - empty table nameAnd the source of the error is ReportSaveProcessorPlease help
Hi I have a requirement to be a google map dashboard that shows different data. I activated google maps, pulled the API key and now what? I've searched the wiki and blog but I am still stuck. Please help!
The refresh icon on a homepage/dashboard doesn't show up until you hover over the widget header. Is there a way to have it always be visible?Thanks
Good day --Could someone help describe some of the similarities and differences between Metrics and Performance Analytics? I know that Metrics rely on Db Views and PA is driven by its own module with Indicator and Breakdown sources, but which one of ...
Hello,I run job [PA Incident] Daily Data Collection & [PA Incident] Historic Data Collection in which both got executed when i look at the logs i can see as Collected with warnings.What does warnings means here & how can i see the warnings ?
Hello Community!How do you kill/cancel/stop a Performance Analytics Job instance?Here's the situation: I'm either building or testing things that I've built in Performance Analytics, and when I go to run the Historical Job to pull the last year or ...
Hi all!Another challenge here today..I want to collect the score of how many open incidents an assignment group has every month. If I use the daily indicator, the numbers gets all wrong when I do a SUM by Month, because of course it adds all the reco...
Hi Dear Community,I would like to know how to get report regarding field change which was made in the past.Example: We have table with a input field Service Manager. After some time manager field is changed to new manager. How can I catch this change...
Hi All,We need to create a report showing the top 5 assignment groups based on number of incidents assigned to them. How can we achieve this?There is a field called max number of groups, but it has options has 10,15,20 with a default value of 12. Can...
Hi,Please help me to hide 'New Dashboard' option for pa_viewer role,
The bars need to show open and closed for month and the line is for backlogs. I know I can do the line from multiple dataset report. I just cannot figure out how to get the open and closed incidents on one bar chart,All help is every much appreciated...
Hello Everyone,I created PA Dashboard and i added to pages under Homepage Admin and given write & Read roles to ADMIN. I check the Selectable check box true now i can see the Dashboard but unable to view any widgets.One thing i can see is Related fie...
We've been asked to add a condition to allow users to filter a report based on a relative # of weeks. For example, report on all incidents created during the previous 4 weeks (not including the current week). They want it to behave similar to the...
