Drill down is not working in platform analytics (data visualization) help?

[vishnumaaya]

Hi,

I have updated the platform analytics plugin and drill down chat interaction related plugin.

I have created a single score report using a data base view table and drill down to vertical bar report. its not working.

Have tried creating a vertical bar and the drill down to horizontal bar, its not working.

When I added the data visualizations to the dashboard, it not working as well.

Any help on this would be really appreciated. Our client really wnats the drill down to work in the dashboard.

Thanks & Regards,

Vaishnavi

[jeffrubinoff]

What exactly do you mean by "is not working?" What error messages are you getting?
I have just tested this scenario with an OOTB database view, and while the results were not meaningful, I got the drilldown to a horizontal bar to work.

[vishnumaaya]

Hi,

I have created a single score data visualization and the added a vertical bar data visualization by selecting drill down option in chart interaction. saved the report/visualization. When I click on the single score report it does not drill down to the bar graph.

I have added this to the existing dashboard and also to a new dashboard , it still does not drill down.

nothing happens when I click on the single score report.

If you can help with the navigation steps on how you did ? maybe I will know what I am missing.

Thanks,

Vaishnavi

[vishnumaaya]

Hi Jeff,

I have created a single score report/visualization. and the drill down to vertical bar type data visualization.

saved it.

clicked on the single score report, it does not drive to vertical bar type visualization. 

I have added this report to dashboard existing and also to new one and verified. Still nothing happens , it does not drill down.

Steps I followed,

1. Platform Analytics -> Library -> Data Visualization -> Created the visualization and its drill down (adding database view table as data source) by selecting and enabling drill down option in chat interaction section -> saved it. drill down does not work.

2. Tried adding this report to an existing dashboard , in-line editor dashboard it doesnt work.

please help?

Thanks,

Vaishnavi

Steps I followed

[vishnumaaya]

Hi Jeff,

I have created a single score report/visualization. and the drill down to vertical bar type data visualization.

saved it.

clicked on the single score report, it does not drive to vertical bar type visualization. 

I have added this report to dashboard existing and also to new one and verified. Still nothing happens , it does not drill down.

Steps I followed,

1. Platform Analytics -> Library -> Data Visualization -> Created the visualization and its drill down (adding database view table as data source) by selecting and enabling drill down option in chat interaction section -> saved it. drill down does not work.

2. Tried adding this report to an existing dashboard , in-line editor dashboard it doesnt work.

please help?

If you can let me know the steps you followed please?

Thanks,

Vaishnavi