Formula to Calculate Average Incidents opened per day, week, month and quarter?
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12-13-2019 12:41 AM
Need help with below Performance Analytics issue -
What formula should i use in formula indicator to calculate Average incidents opened per day, week, month and quarter?
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12-15-2019 11:23 PM
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12-16-2019 12:42 AM
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12-16-2019 03:49 AM
Sorry for my previous suggestion. I think average daily makes no sense. You can check what is i.e. average duration of ticket but average number daily is not what you want because daily it is just a number. When you calculate average weekly you will get average every day in last week for example etc.
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12-16-2019 07:42 AM
Thank you so much for the help!!
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12-18-2019 01:35 AM
Hi Slawek,
is it possible to Exclude weekends (and possibly Holidays).