How do we create Interactive filter with relationship?

Rex5
Mega Expert

Lets say i have a Service interactive filter and Service.parent interactive filter in a dashboard, If i select the Service.parent is selected the other interactive filter populates automatically?

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee
ServiceNow Employee

Interactive filters do not listen to each other.  You can use a Cascading Interactive Filter (which is one filter, not two, but may work for your use case).

Here is some more info:

Office Hours from Aug. 14, 2019 when we covered Cascading Interactive Filters - https://community.servicenow.com/community?id=community_blog&sys_id=3db1e070dbac4c185129a851ca961903 

Docs: https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/dashboards/t...

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10 REPLIES 10

I am aware about this , sorry this is not what i was looking for. My query is different. as mentioned in my recent comment.

AndyLock
Mega Guru

I think you might be looking to create a scripted Interactive Filter?

If so this should help:

https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/dashboards/r...

 

Adam Stout
ServiceNow Employee
ServiceNow Employee

Interactive filters do not listen to each other.  You can use a Cascading Interactive Filter (which is one filter, not two, but may work for your use case).

Here is some more info:

Office Hours from Aug. 14, 2019 when we covered Cascading Interactive Filters - https://community.servicenow.com/community?id=community_blog&sys_id=3db1e070dbac4c185129a851ca961903 

Docs: https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/dashboards/t...

This is what i was looking for thank you! But can we do a multiselect? (may in upper versions Newyork etc)

Multi-select is an option from New York. It's a great feature, but it might confuse some users where existing widgets aren't designed to display multiples nicely. A little bit of education to the users is all it needs.

https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/dashboards/t...