How do you change the color of the Target line set on a PA Report?

ChristineP
Mega Expert

My Widget on my dashboard is Type Timeseries and Visualization Column.  I have a trend line showing but the Target line is slow light we can't see it clearly.  Is there a way to change the color of the target line so it is more visible like the trend line?  Note: the Orange line is the Trend line, the target is not visible.

 

find_real_file.png

1 ACCEPTED SOLUTION

You didn't include the legend in the first screenshot, so I can't see that.  When you click on one of the columns, you do see the target on the scorecard?  

Most often, I see that the target isn't set for the breakdown and time series that is selected on the widget.  For example, if the target is set By Month SUM but the widget is By Month SUM +, the target won't apply. Not sure if that is the problem, but something to check.

I also see that the target starts on January 1, but the first chart isn't showing data for January.  What happens if you set the target to start 12/1?  Does the target line become more visible?

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Adam Stout
ServiceNow Employee
ServiceNow Employee

The target line should be black for global targets and grey for personal targets, is that not the case on your instance? 

It may be possible to change the color at the instance level, but I'm unaware of how to do it for a specific indicator or widget.  Do you have a screenshot of what it looks like?

I set the target as a GLOBAL target and you can see the Black line when looking at the when at chart level.   BUt I want to see it when looking at it at Widget level in my Column visualization screen shot above.  It shows in the legend as being there but can't see it.

find_real_file.pngfind_real_file.png

 

You didn't include the legend in the first screenshot, so I can't see that.  When you click on one of the columns, you do see the target on the scorecard?  

Most often, I see that the target isn't set for the breakdown and time series that is selected on the widget.  For example, if the target is set By Month SUM but the widget is By Month SUM +, the target won't apply. Not sure if that is the problem, but something to check.

I also see that the target starts on January 1, but the first chart isn't showing data for January.  What happens if you set the target to start 12/1?  Does the target line become more visible?

I changed the Target back to Nov and now the Black Target line shows on my Widget.

find_real_file.png