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How to Extract the attachments of Request tickets in report

akumarsst
Tera Contributor

I want to extract the attachments of Request tickets in servicenow. Please help me how to Extract the attachments of Request tickets in report.

Thanks,

5 REPLIES 5

Karthik Reddy T
Kilo Sage

Hello Amlesh,



I not clear about your requirement.



You want to Extract the attachments of Request tickets in report   that means you wan all the attachments as a report.



Or else you want the report of request tickets which has attachment. can you explain it.



Refer the below link may helpful to you.



http://wiki.servicenow.com/index.php?title=Display_Whether_Tasks_Have_Attachments_in_List_View#gsc.t...



Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

Hi Karthik,




Thanks for your quick response!!




Correct,I want all the attachments as a report.The requirement is to draw out the attachments of request tickets.



Thanks


Hello Amlesh,



I don't think there are reports to create like that.



But a work around for this: go to the attachments table list and select the request table and search. You will get the list of attachments of the required table.But not the attachments in a report. because they are them self attachments(each record represents an attachment here)



find_real_file.png


find_real_file.png


This is probably the best answer - if you need to see the attachment itself, instead of just the information about the attachment, then clicking into the record on sys_attachment table should actually view/download the attachment.