How to Extract the attachments of Request tickets in report
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‎08-23-2017 11:27 PM
I want to extract the attachments of Request tickets in servicenow. Please help me how to Extract the attachments of Request tickets in report.
Thanks,
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‎08-23-2017 11:36 PM
Hello Amlesh,
I not clear about your requirement.
You want to Extract the attachments of Request tickets in report that means you wan all the attachments as a report.
Or else you want the report of request tickets which has attachment. can you explain it.
Refer the below link may helpful to you.
ServiceNow Commnunity MVP -2018 class.
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‎08-23-2017 11:43 PM
Hi Karthik,
Thanks for your quick response!!
Correct,I want all the attachments as a report.The requirement is to draw out the attachments of request tickets.
Thanks
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‎08-23-2017 11:49 PM
Hello Amlesh,
I don't think there are reports to create like that.
But a work around for this: go to the attachments table list and select the request table and search. You will get the list of attachments of the required table.But not the attachments in a report. because they are them self attachments(each record represents an attachment here)
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‎08-25-2017 07:55 AM
This is probably the best answer - if you need to see the attachment itself, instead of just the information about the attachment, then clicking into the record on sys_attachment table should actually view/download the attachment.