How to join sys_history_line table with sc_task

Gintarelissss98
Tera Contributor

I get no results 

Gintarelissss98_0-1699472990725.png

 

1 ACCEPTED SOLUTION

Tony Chatfield1
Kilo Patron

Hi, can you clarify your use case\business requirement, as I would suspect reporting on system audit\history data in this manner could result in performance issues.
Also, I would not recommend sys_history_set as a suitable reference for reporting, as this is not the intention of the data\table.

History sets - How are they generated - Support and Troubleshooting (servicenow.com)

 

What exactly are you trying to do and why?

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3 REPLIES 3

Tony Chatfield1
Kilo Patron

Hi, can you clarify your use case\business requirement, as I would suspect reporting on system audit\history data in this manner could result in performance issues.
Also, I would not recommend sys_history_set as a suitable reference for reporting, as this is not the intention of the data\table.

History sets - How are they generated - Support and Troubleshooting (servicenow.com)

 

What exactly are you trying to do and why?

I have a request from a stakeholder to see the history of assignee changes on the catalog task tickets in the one-time report 

Hi, I would look at tracking assignee changes as a metric.

Metrics (servicenow.com)

Then if you really need to deliver details of historical assignment, run a 1 off script to populate metric instances from historical sys audit data.