How to make a dashboard visible to an external user?

Smith Johnson
Tera Guru

‎09-14-2020 03:27 AM

Hello all,

I have the following issue: I try to make a dashboard visible to users with snc_external role. Even if I specify the dashboard to be restricted only to users with snc_external role, when an external user enters to the dashboard's URL, there is a security access constraint.

I attach some images of my dashboard and the issue that I face.

find_real_file.png

And the constraint issue:

find_real_file.png

Any ideas and comments are welcomed. Your assistance would be significantly valuable for me.

Thank you in advance.

Regards,

Smith.

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Smith Johnson
Tera Guru
In response to Ankur Bawiskar

‎09-15-2020 07:30 AM

@Ankur Bawiskar  I can see the incident data now, but my requirement is to set a dashboard visible to external users.

I haven't managed to do it.

Any other ideas are welcomed.

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MD AQUIB KHAN
Giga Guru

‎09-14-2020 07:50 AM

Hi ,

Please refer the below link:

https://community.servicenow.com/community?id=community_question&sys_id=055d83e9db9cdbc01dcaf3231f961904

 

 

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