Hi guys, I have a requirement to customize the ServiceNow Dashboard date range. I have read and implemented the following article but I have missed something ( https://www.servicenow.com/community/platform-analytics-forum/how-to-create-a-date-range-i...
Hi, I have a requirement to create a report on top x reports that takes longer to load. I have created a report on report_stats table and added the filter condition "last run on last week" and sort by "average execution time" descending . It is giv...
Hi,We have recently set up AI Search on our service portal and would like to use the baseline AI Search analytics dashboard but as I understand it, User Experience needs to be enabled and then configured for the portal in order to use AI Search dashb...
Hi, I have a requirement to publish reports in a Service Portal and wanted it to use interactive filter. I have a dashboard and homepage where I could include interactive filters but how can I do so in a " Service Portal Pages"? Below is a Service po...
I am trying to change the indicator source frequency from daily to quarterly. But it is giving me an error that the indicator has scores and I can't change it. Is there another way to display quarterly word cloud when everything seems to be set to da...
I have created a dashboard in Platform analytics. I want the dashboard to be on the compliance workspace. I have added compliance workspace to the dashboard visibility as well. Can anyone guide me with how to add this PA dashboard in compliance works...
Where should I place the PA Widgets on the platform analytics dashboards? @Servicenow_1
Hello Team, I trying set a default dashboard for all the new users on their first login. to achieve that i am writing a After insert BR on the user table(whenever a new user created), querying the user_preference table and setting the value field wit...
I want to create a report that shows a timeline over the past 2 months of the amount of open tickets during that period of time. I don't mind if it's by date or by week. When I am producing the report by the filter of my assignment group and saying...
I have 3 custom tables - Request -> Deliverable -> Task. They are related to each other, but Task is not related to request except by way of the Deliverable (Deliverable -> Parent request) I have list reports for all 3 tables on a dashboard, along wi...
Is there a way we can have a week/month filter on Dashboard on ServiceNow instance ?example - I land on Dashboard and there is a field to choose show by Month/Week which when clicked will update the widgets (charts, trend, scorecard) on dashboard as ...
Hi, I want to change the visual task boarder header colour for each lane. Please assist with how i can change the colours for the different lanes. each lane for example pending - grey, open orange, work in progress - yellow Regards Ca
Hi all!I would like to ask for clarification about the ITSM Dashboards plugin (com.snc.pa.itsm_dashboards).1. What subscription is associated with the plugin?I checked on my PDI and official docs, but it is not really clear what subscription should b...
Hello, We are trying to create an Interactive filter which allows selecting a date range to filter the report. I found old posts with pieter_goris's custom filter script - https://www.servicenow.com/community/platform-analytics-forum/interactive-fil...
Hello. In a Dashboard properties, I've added the breakdown source and act as filter. Interactive filter is a Choice list type with the reference to Incident table and State field. Breakdown source refers to Choice facts table, Sys_id field, and has ...
