How to open AI search results in new tab or window?

[Ramesh2]

We have incorporated AI search in our ESC portal and added catalogs and Knowledge.

When we search for a term and when the results appear, right clicking on any of the search result do not have option to open in new tab/window.

Because of this, we can just open any article from the result in the same tab and should go back to the search result to open any other one. 

Please suggest if there is a way that can open the search result in new tab so that multiple items from the search result items can be opened in same browser window.

[Musab Rasheed]

Hello,

As of now there is no feature to open in new Tab, We have implemented AI but could not able to make article open in new tab. Mark my answer as correct if that helps

Regards

[Mikee Laurel]

Hello Musab,

Good day!  Do you have any updates on this concern?  Were you able to figure out if there is a way to open articles in the search results even after AI search is enabled?

Thank you!

ML

[Musab Rasheed]

Hello,

If you are fine with my reply kindly mark my answer as correct and close the thread.

Regards

[Leri Andrews]

It seems very strange that implementing AI search stops the ability for users to right-click on a result and open it up in a new modal window or tab.  Users are forced to use the back button on the browser to return to the search results if they want to review several documents. 

There is an idea posted for this if you want to upvote it