How to remove a promoted topic from Virtual Agent?

[User517509]

I can't seem to find an option to remove a promoted topic from Virtual Agent on the Vancouver release. Can someone tell me how? 

[Mark Roethof]

Hi there,

If you navigate to the settings page of conversational analytics, on virtual agent, open custom greetings and setup, open your record, a tab promoted topics should be visible.

[User517509]

Correct, but in there I see no option to remove a promoted topic. You can have up to 6 so you can edit one if you want to change one, but I can't find a way to remove any of the list. 

[Mark Roethof]

Are you in the correct scope?

Perhaps an image to share? It does work here 😥. Did you else also try from the table directly?

[User517509]

I did not try the table directly. Here is a screen print.