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How to remove a promoted topic from Virtual Agent?

User517509
Tera Expert

I can't seem to find an option to remove a promoted topic from Virtual Agent on the Vancouver release. Can someone tell me how? 

1 ACCEPTED SOLUTION

User517509
Tera Expert

I figured it out...when I click on the actual topic the button is not there but of I click on the description it is there. I don't remember having to click on the description and not the topic name..... at least it's working now. Thanks for you quick replies and suggestions. 

View solution in original post

12 REPLIES 12

I found this. If I hit delete, will it just remove it from the promoted topics or delete the topic itself? 

That doesnt look like the same table that I mentioned.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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User517509
Tera Expert

I figured it out...when I click on the actual topic the button is not there but of I click on the description it is there. I don't remember having to click on the description and not the topic name..... at least it's working now. Thanks for you quick replies and suggestions.