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How to remove a promoted topic from Virtual Agent?

User517509
Tera Expert

I can't seem to find an option to remove a promoted topic from Virtual Agent on the Vancouver release. Can someone tell me how? 

1 ACCEPTED SOLUTION

User517509
Tera Expert

I figured it out...when I click on the actual topic the button is not there but of I click on the description it is there. I don't remember having to click on the description and not the topic name..... at least it's working now. Thanks for you quick replies and suggestions. 

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12 REPLIES 12

I found this. If I hit delete, will it just remove it from the promoted topics or delete the topic itself? 

That doesnt look like the same table that I mentioned.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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User517509
Tera Expert

I figured it out...when I click on the actual topic the button is not there but of I click on the description it is there. I don't remember having to click on the description and not the topic name..... at least it's working now. Thanks for you quick replies and suggestions.