It's not best practice because ServiceNow has this information locked down to ITIL due to way they've designed the licenses. Ultimately, we can strip away that protection and allow others to read, create, delete, write, etc...but it's a gray area for "Read"...some believe that allowing people to Read the data is just as crossing the line as Writing to those fields...in the new Subscription Model per SN released in Madrid...for new SN customer contracts or renewed contracts...even "Read" counts as a license...so technically it's like you're giving them ITIL....slightly...but still ITIL none the less. So SN could audit your instance and charge you for extra ITIL licenses...this can and will vary...but I just wanted to throw that out there and again, you'd want to speak to your SN account executive for the most accurate information.
If those users only need to be able to review reports...you could schedule the report to be emailed to them daily or weekly with the parameters they need...this comes to them in the form of (for example...) .PDF and doesn't require them to login to the instance or consume a license.
https://docs.servicenow.com/bundle/geneva-performance-analytics-and-reporting/page/use/advanced_repo...
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