How to use Performance Analytics oob widgets by individual teams

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‎10-30-2018 07:31 AM
Hi, we just activated performance analytics in kingston and when we start utilizing the dashboards and oob widgets, we ran into a roadblock when it encompasses all of the team that use ServiceNow and i'm not able to show data from just my groups.
For example after i create a dashboard under PA and added a widget (incident over 30 days breakdown) which is under PA to the dashboard it's showing data for all the groups in my company but am looking for a way to figure out how can i filter this just for my team assignment groups. If i click on edit this widget i saw an indicator (Number of open incidents not updated in last 30 days) but if i update this oob indicator it's reflecting update on all the user dashboards where this widget is used. Also if i update oob indicator i may ran into upgrade issue in future right
For widgets created via reports, i know we can add interactive filter widgets but how do we do something similar in PA widgets ?
- Labels:
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Dashboard
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Performance Analytics
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Reporting

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‎10-30-2018 07:59 AM