Interactive filter on Service Portal

Kumiii
Kilo Contributor

Hi All,

I need help on to customized OOTB the Report widget on Service Portal. I need to create an interactive filter that is for Service portal and change the value of report once the user selected a filter

Thanks all

5 REPLIES 5

Ashvini Kadus1
Kilo Guru

Hi Kumiii,

Custom filters are scripted widgets (System UI > Widgets) that use the DashboardMessageHandler JavaScript class to define and publish report filters.

Please refer below link:

https://docs.servicenow.com/bundle/geneva-performance-analytics-and-reporting/page/administer/homepa...

 

https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/dashboards/ta...

 

Kindly mark correct answer or helpful if it helps you to solve your query.

 

Thank You,

Ashvini k

 

Kumiii
Kilo Contributor

Thanks all for the answer but what I currently doing is to create a widget that control the filter of reports on Service Portal report widget. Would really appreciate your help on this.

Please I have the same requirement, I need to add interactive filters to service portal.

can you help with this?

Thanks,

 

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