Is it an OOB behavior that the scheduled report follow the 'run as' user preferences language?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-09-2024 05:55 PM
Hello experts,
I just noticed that if there is an assigned 'run as' user for the scheduled report, it will follow the user preference record language of that user.
Is that the OOB behavior?
Do you know of any documentation on this one?
Regards,
Vaine
- Labels:
-
Performance Analytics
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-09-2024 06:29 PM
Utilizing the user's preferred language is a fundamental concept in ServiceNow which not only applies to interactive users (users who are logged-in) but also to non-interactive users (processes in the background). So therefore I don't get your point. What exactly is your issue / point?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-09-2024 10:40 PM
Hello,
Sorry but it is just recently that I've checked the effect of sys_user language setting, user preference language and glide.sys.language property on the scheduled report so I am just checking for any documentation on that part. So I am just checking if it is the expected behavior for the scheduled report.
I cannot find any ServiceNow supporting documentation for that topic on scheduled report.
Do you have any references or documentation about that topic?
Regards,
Vaine
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-09-2024 06:57 PM
Hi @Rain Vaine
Yes scheduled report follow the 'run as' user preferences language is OOB behavior.
I believe the report (just like any other scheduled job) will run as System user if none is specified as Run As.
It will pick up the language configuration from the system properties (glide.sys.language).
I hope this will helps you to understand the concept.
Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-09-2024 10:41 PM
Hello,
Thanks for the response.
Do you have any references or documentation about that topic?
Regards,
Vaine