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04-17-2020 09:21 AM
Hello Everyone,
I am trying to create a report on one of the table and am trying to group by 'list field'. This option is not available, since the list field(multi-select) might contain more than one option. However, when I click the additional group by, I see the list field to select and am able to select the Work Sub-Category in Additional group by
I cannot display the Pie chart with default Work Sub-Category. I have to go to report and change it every time from option below the Pie.
Can someone please help me make it default to Work-SubCategory? Thank you.
RK
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04-17-2020 11:18 AM
Give this article a read on how to report on lists: https://community.servicenow.com/community?id=community_blog&sys_id=36ee942edb1304501cd8a345ca961974
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05-15-2020 10:03 AM
Hey Adam,
One more question on this reporting. I am successfully reporting on the options when they are selected on the form. But is there a way, I can report on the empty fields?
In the example you mentioned, you were able to report on how many Ideas have Capability 2 & Capability 4. How do I include 'empty' ones on the same donut report?
RK
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