Issue with 'Pivot Table' visualization since upgrading to Yokohama

[MG25]

Since upgrade, I'm having an issue (see attachment) where the % SLA Met column shows zeros, until doing the following temporary workaround (but after saving/refreshing the issue re-occurs):

Temporary workaround: This has to be done each time the dashboard refreshes -- edit configuration (see attachment) > group by > select 'sla definition (row) > change 'number of groups based on' to 'individual metric' > apply > revert back to 'first metric' > apply (see 'temp fix' attachment)

Appreciate any tips or guidance that may assist. Thanks!

[MG25]

Appreciate any other thoughts/suggestions.. the workaround has to be done upon every page refresh.

[Hzaghal]

were you able to fix it ?
currently facing the same issue on yokohama-patch7

[MG25]

Unfortunately not. We have a hiwave case open and so far they've suggested updating the following plugins (but it did not resolve the issue):

Data Visualization: sn_par_vis_base

Platform Analytics  sn_app_analytics_w

[sizzleMcFace]

Do you have the Platform Analytics plugin updated to the latest version? 90% of the Platform Analytics issues I encounter are usually fixed by this.

If not, without knowing more about your environment, I would suggest opening a HI case to ServiceNoe

[MG25 · Accepted solution]

In case others come across this issue, it is apparently a "known defect" in Zurich (at least as of today)---that when the 'Row' or 'Column' is showing anything other than 'Show All'. In otherwards 'top 5..10..etc' do not work properly (at least when several 'Metric' tables are added).