Knowledge management I want to display the dashboard score

[kuroiwa]

Hello,
I want to display the score of the knowledge management dashboard.
If you just installed the plugin, you won't see the score as a matter of course.

Is there a way to display it immediately?
Is there any demo data etc.?
How is it best practice for administrators to analyze using the Knowledge Management Dashboard?

Thank you.

[Community Alums · Accepted solution]

@kuroiwa ,

• All > Self-Service > Dashboard. In the Search dashboard field, search for the Knowledge Management dashboard.

Knowledge Management dashboard - Content Usage tab

Knowledge Management dashboard - Content Governance tab

Knowledge Management dashboard -Content Quality tab

End users and roles

End user and goal	Required role	Benefits
Knowledge Manager: Needs to identify areas of concern and direct resources optimally.	knowledge_manager	Can review the velocity of content publication and see what content customers are searching for, to direct the efforts of content owners more efficiently.
Knowledge Administrator: Needs clear visibility into the usage and quality of knowledge content.	knowledge_admin	Can plan and direct content creation.
Content creator: Needs to see the usage of content they own and areas for improvement	pa_viewer	Can see what content in their subject area that customers are looking for.

if it is simple reporting dashboard,

go to each report and configure it.

 If it is Performance analytics dashboard,

go to each indicator which are placed in dashboard and configure it.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[kuroiwa]

Thank you, Sandeep.

Does it mean that Demo data for knowledge management does not exist?

[Community Alums]

Hi @kuroiwa ,

Demo data is included as part of the Knowledge Management Advanced plugin. If the validation step performed by the Knowledge Management Advanced Installer plugin completes successfully, the Knowledge Management Advanced plugin is activated automatically. However, the demo data is not included in this activation. To load the demo data, go to the Knowledge Management Advanced plugin page, click the Load Demo Data Only related link, and then click OK.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[kuroiwa]

Thank you for your reply.
The demo data can be displayed as DL & score.

Is it the user who is set to "Active" in the user table that is treated as the denominator in the graph such as user activity?