Hello there - I have created a PA widget and would like to configure more than one "Elements filter" - is this possible? If it is not, how would I find an alternative solution or approach? Background: From my Dashboard, I want the logic in my "Ele...
In Performance Analytics we are trying to create a breakdown, based on the Age of CI, referenced in the cert_audit_result tableIt should be based on the sys_created_on and the time the script actually runs picking up the system date/time.Our input is...
Hey all,Really really new to PA, so stay with me!I am trying to collect all requested items in the last 30 days, and assign them to bucket groups by Requested Item.Name. I have created Indicator, automated indicator - pretty straight forwardBreakdo...
Hi there,i need help from someone."Error during JavaScript evaluation: Not all references of "current" are passed in by "arguments" script"The issue is the above error message which comes up during a collection job.What i need to do is to put records...
Trying to label certain items in the sc_task with either form good or form bad so that we know if the job is able to be done or if it needs chasing. Rather than having two different reports I was wondering if I could group by tag by any chance. Any h...
Hi, Is there any way i can set the widget name is different than the report name in servicenow dashboard? For example: If my report name is "Incidents created in last month" and i would like to add this report as a widget in the dashboard and there i...
Hello Team, I have report on my dashboard, I gave "Can edit" access to a user, also I shared the report with the user but still the user is unable to edit the report( there is no edit option(pencil button) is not available when the user tried to edit...
Hi AllI want to create an interactive filter on our dashboard on the Assigned Too field. I create a choice filter or a reference and no luck. I get "Invalid insert" when trying to do so.This begs the question:1. How can I get this done?2. How can I k...
How to give Share report access for ITil users
I am building an SLA report to show a pie chart. I want to group Incidents by their SLA Time Left in Hours/Mins before they can breach. In my instance "Actual Time Left" field is by default shown in Days. How can I change this to Hours/Mins instead o...
Hi I created one simple Incident report (single score) having Condition as "Opened on Last Week". Let's say I got 265 Incidents as example. I created another Incident report using Time Series - Trend chart with Trend By = Opened, Per = Week & Aggrega...
I am building a dashboard that has incident, problem and change reports on it. All of the reports that are on the dashboard are based on different DATABASE VIEWS, with each view joining, for example the Incident table with task_cmdb_ci_service, and t...
Hi Everyone, I created a dashboard using a report that shows total of SLAs with different portfolio. When I try to add an interactive filter using a reference, the filter does nothing. It didn't filter records according to the filter. I have done bel...
I have 3 reports for a specific Assignment Group,the first two reports bring back total number of tickets that use fitler Short Description contains "word A" and Description contains "word B" or Project number "word C" the result brings back the cor...
Hi All, We're just about the move from the London release to New York. I've been testing our Virtual Agent conversation which has a bot response before triggering a workflow to complete some automation. We are using a gs.sleep in the workflow to allo...
