I create a lot of reports to track metrics, KPIs, etc. Up to now, I've been manually adding users who need to see the reports, one by one. But more and more people want to see these reports now and I'm struggling to keep up in editing the user base....
I want to calculate the lead/cycle times of projects in 2021 by creating a metric definition that shows a project's calculated time in a specific state field. Then I will add up the amount of the time the project began in work in progress until it wa...
Hi All, I am using the default similarity model for resolved incidents- when i run through all the SDLC i.e dev, test migration etc. I get the update set payload empty or not properly formatted. I have modified the filter condition and even taken off...
Hello all, I have a dashboard that contains a report widget. This report is related to incident table. The user has access to the dashboard, but can not see the actual data of the report. Does the user need to have access to the incident table? If s...
Is it possible, ex. via a report, within ServiceNow Geneva to look up a user and view assets (ex. laptops) that are currently and/or previously (historically) assigned to the user? If so, how would this be done? Is it possible to do this out of t...
We want to produce some stats on the number of logged in users at various times during the dayWe looked under 'System Administration' at 'Logged in Users' but this only shows that we have about 150 logged in users which seems very low, we have a numb...
Hi Team, I am looking for read and write access related to Performance Analytics application. When I grant user with pa_admin role then user is able to view all the modules (except Performance Analytics => System => Event Registrty module) under Perf...
Hello all, I need to generate a reports that displays users with the following fulfiller roles. This needs to be monitor so we are in compliance. contract_managerassetchange_managersn_change_cab.cab_managersn_chg_soc.change_soc_adminincident_manageri...
I want to create an automated report on the sys_email table as an admin. I activated the report ability on the sys_email table, and created an ACL to limit the access to admin but the ACL is not working. All ITIL users are currently able to report on...
I have report named "Dex Mywizard" that is associated to scheduled report "on demand"The scheduled report was included in another scheduled report that runs daily.The report is generating incident record with filter Resolved on This Month.On 30th of...
Hello All I have a requirement for a custom application reporting.The requirement is to show SLA breach time is custom buckets as the table below.Can someone please help me understand how this could be achieved ?
I am trying to build a pivot table report which has a date field as a column and a string field as a row. The report get generated correctly as per requirement. However, I noticed that the drill-down list for a cell value in the pivot table is empty ...
Hi all, Any ideas on how how I could report on interactions whereby the HR Case associated to it was created by a different assigned to (interaction assigned to different to HR case assigned to or Creates By). Looking to show if Interaction / HR cas...
Hello Community, I need to create a report that filters by date filter that it isn't defined OOB. I need a report that shows items created between last and next Wednesday. Any help about it? I attach an screenshot to exply my need: Thanks!
Hi Team, I have a below requirement in which i need to show the report in the following format. I need to show the incident count for last year month vs this year month as below. Please let me know what i need to do to achieve this. Thanks in Adva...
