Make A Report: Incident Age By Week

RossDoughty
Kilo Explorer

Hi All,

My first post here, I am trying to create a report that shows incidents by age. Which I have managed to do. See image below.find_real_file.png

I would however love to change how they are grouped to show how old each incident is by week.

Can this be done? 

Thanks in advance.

Ross

4 REPLIES 4

Munender Singh
Mega Sage

Hi,

You can involve the stacking in it and stack them by incident number.

 

Regards,

Munender

Tracy Davis
Giga Guru

I've had most success showing aging by using a Trend report - trend by Created, per Month (or Week), aggregation = count

make sure you select SHOW ALL and click other. You can then add add'l groupings by priority, state, assignment group, etc.

Ben143
Kilo Explorer

This looks great, I am trying to do the same, can you display the report details so I know how to get this up?

Ben143
Kilo Explorer

Can you show how you set this up from scratch?