Make A Report: Incident Age By Week
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06-25-2018 05:33 AM
Hi All,
My first post here, I am trying to create a report that shows incidents by age. Which I have managed to do. See image below.
I would however love to change how they are grouped to show how old each incident is by week.
Can this be done?
Thanks in advance.
Ross
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06-25-2018 11:54 AM
Hi,
You can involve the stacking in it and stack them by incident number.
Regards,
Munender

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06-25-2018 12:31 PM
I've had most success showing aging by using a Trend report - trend by Created, per Month (or Week), aggregation = count
make sure you select SHOW ALL and click other. You can then add add'l groupings by priority, state, assignment group, etc.
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10-30-2019 09:12 PM
This looks great, I am trying to do the same, can you display the report details so I know how to get this up?
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10-30-2019 09:12 PM
Can you show how you set this up from scratch?