Meta data in knowledge and keywords

[Lisa22]

We have just had AI enabled. We now get the following message "Info MessageAI Search does not index tags you add to the Meta field. You can configure result improvement rules in AI Search to fine-tune search results." How can we do this and can we still use MetaData or not? Lisa

[Lesley W]

There was another post about this - see here as the response is quite helpful.

https://community.servicenow.com/community?id=community_question&sys_id=d0f68310dbc1f010030d44303996...

[Daniel50]

Link is not valid anymore!

[Lesley W]

Sorry, it appears the post has been deleted. This was over a year ago.

I still have the email but it doesn't show the responses and at this time I can't remember the response either.

It looks like Loics response below is helpful.

[Jeanette1]

The link does not work