Meta data in knowledge and keywords

[Lisa22]

We have just had AI enabled. We now get the following message "Info MessageAI Search does not index tags you add to the Meta field. You can configure result improvement rules in AI Search to fine-tune search results." How can we do this and can we still use MetaData or not? Lisa

[Lesley W]

Sorry, it appears the post has been deleted. This was over a year ago.

I still have the email but it doesn't show the responses and at this time I can't remember the response either.

It looks like Loics response below is helpful.

[Daniel50]

Could anyone answer Lisa? I have the same question! 😄

Daniel

[Loic1]

Regarding the meta field, see the following article: Content Creation for Relevancy in AI Search.