Need a Cascading filter on Dashboard Report for Category/Subcategory (sys_choice table)

dgarod
Kilo Guru

I need to create a report on a Dashboard that uses a filter similar to the Interactive Cascading filter, however the fields are not Reference fields, but Choice fields defined in sys_choice table like Category and Subcategory. I have not been able to find anything on this topic. 

Please help.

1 ACCEPTED SOLUTION

Adam Stout
ServiceNow Employee

Cascading filters only work on references.  So you have a few not ideal options:

1) Convert the choice lists to references

2) Use two choice list filters (which are limited to single tables)

3) Create a custom interactive filter

View solution in original post

3 REPLIES 3

Akshata jamdar
Mega Guru

Hi,

 

Below is the link of docs which help you to create interactive filter for choice field,

Please refer below link,

https://docs.servicenow.com/bundle/geneva-performance-analytics-and-reporting/page/administer/homepa...

 

Please mark the answer correct and helpful if it will help you in any manner.

 

Regards,

Akshata

Adam Stout
ServiceNow Employee

Cascading filters only work on references.  So you have a few not ideal options:

1) Convert the choice lists to references

2) Use two choice list filters (which are limited to single tables)

3) Create a custom interactive filter

OK, so this confirms my suspicion that this functionality does not exist out of the box. Hmm, would have thought this is easier than Ref fields.

Thank you Adam.