Need to measure RITM approval to Closed Complete

Ed Shooshanian
Tera Expert

I tried to modify the ootb measure for a RITM open to close:

EdShooshanian_0-1739913142048.png

By changing the opened_at to approval_set field

EdShooshanian_1-1739913188445.png

But I receive this error:

EdShooshanian_2-1739913219938.png

Not sure what's wrong about this.

 

 

2 REPLIES 2

AshishKM
Kilo Patron
Kilo Patron

Hi @Ed Shooshanian , 

Check the same code for any specific RITM where both the field has some value, also check the RITM table, if all record has both the fields value or not. 

 

Share the full code and how you are triggerring this code, BR, Script, seems like the current object not aware about this approval_set variable.

 

-Thanks,

AshishKM

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

This is a PA script to calculate the duration between stages.  There is no more code than either of the two examples.  I just want to remove the time spent getting approved as we're doing automation so I want to show old manual RITMs vs automated RITM.