Now assist skill

MShireesha
Tera Contributor

2 hours ago

Hi all, 

 

Could you please provide the steps to implement email recommendation in servicenow, Australia version. in Now Assist skills, email recommendation is there.

 

Thanks,

Shireesha

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Dr Atul - LNG
Tera Patron

2 hours ago

Hi @MShireesha 

 

https://www.servicenow.com/docs/r/XqB45azTkh_fhRBNTD2pSw/oPakVgCZJYdL1Nb~VrGUOA

 

Steps has given here.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Tanushree Maiti
Tera Patron

58m ago

Hi @MShireesha 

 

Refer:

https://www.servicenow.com/docs/r/australia/intelligent-experiences/email-recommendations-nacm.html?... 

 

Configure email recommendation 

https://www.youtube.com/watch?v=syEDOH4-rFA

https://www.youtube.com/watch?v=wX5uq9WAl4w

https://www.youtube.com/watch?v=-e6AGHCCYWE

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Now Assist - -Skills - Email Recommendation
Now Assist - -Skills - Email Recommendation
youtube.com/watch?v=syEDOH4-rFA
Discover how Now Assist uses AI-powered skills to recommend emails, helping you respond faster and smarter. Learn how this feature boosts productivity and simplifies your workflow. #ServiceNow #NowAssist #HRSD #ServiceNowSkills #DigitalWorkflow #EnterpriseSoftware #NowPlatform #WorkplaceAutomation
Now Assist - Skills - Email Recommendation Configuration
Now Assist - Skills - Email Recommendation Configuration
youtube.com/watch?v=wX5uq9WAl4w
Learn how to configure Now Assist's Email Recommendation skill in ServiceNow. See step-by-step how to set it up to help users respond faster and smarter, boosting productivity and streamlining workflows. #servicenow #NowAssist #NowPlatform #HRSD #ServiceNowSkills #DigitalWorkflow ...
Configure email recommendation skill
Configure email recommendation skill
youtube.com/watch?v=-e6AGHCCYWE
Learn how to configure the email recommendation skill on Customer Service Management. #servicenow #servicenowdemo #servicenowtutorial #csm #nowassist For more information, see: ServiceNow product documentation: ...
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