Hi SNC,
I need some help with PA breakdowns. Here is my case: I am trying to show a scorecard that lists different CI classes and their versions (version is a custom string field I have on the cmdb_ci table). I have created a manual breakdown which collects my entries for the 'version' field, and then I have a script which basically relates my manual breakdown to an automated breakdown called 'CI Version', which is attached to few of my indicators.
For creating the CI Version breakdown entries, I am basically using a similar approach like the one stated here:
So I check my scorecard, I can see records populated when I use the CI Class breakdown (which is another breakdown I have created the same way).
Then I click on some of the CI Classes, expecting that I would be able to use another breakdown for the 'CI Version' in each class. However, when I click on the 'CI Version' breakdown, I don't see anything loading in the record list. What is strange, however, is that when you click on the 'element' list option, you can see the different versions, which means that the data is being read, but not presented. Any ideas on how to fix that are more than welcome
I think I have just found my solution - I have made an error in my PA script. Instead of having 'current.u_version' I had 'cmdb_ci.u_version' which was throwing back an error and was preventing the records from being associated with the breakdown.
Once I updated the script and re-ran the PA job everything works fine now.
Here is how it looks;))) - broken down by version in a CI Class
I think I have just found my solution - I have made an error in my PA script. Instead of having 'current.u_version' I had 'cmdb_ci.u_version' which was throwing back an error and was preventing the records from being associated with the breakdown.
Once I updated the script and re-ran the PA job everything works fine now.
Here is how it looks;))) - broken down by version in a CI Class
