Performance Analytics: Rename breakdown issue

[Slava]

Recently we had a request to rename 2 existing breakdowns (just change their labels to more comprehensive ones).

I had no trouble with that, but the problem showed up on the dashboards:

If I opened any dashboard -> Then an indicator -> go to "Breakdowns" tab, then in the dropdown, the renamed breakdowns appar correctly.

However, if I select one of the breakdowns from that list and dive into one of its scorecards (e.g. go to the second level of breakdowns) and navigate to the "Breakdowns" tab - there the breakdowns which I renamed still have their old names, but function correctly (that means that its only the labels that weren't updated).

It seem as if the breakdown labels for the collected data are stored somewhere, and need to be updated/flushed.

I tried to clear server and my browser chache, looked into the PA table, to see if the collected data had labels stored there. Non of that helped.

Maybe someone can shed some light on to this?

[Tracy Davis]

You would need to delete the historical data and run the historical data collection job to collect under the new name.

I'd suggest doing this in sub-prod first.

To delete the historical data, you'll need to go into each indicator, then click the blue hyperlink for 'show scorecard'

click on the hamburger icon in the upper left (by indicator name) and select 'edit scores'

Click 'delete all scores' in upper right.

This will delete all your past data and then you'll need to collect under the new breakdown name.

[Slava]

Hi Tracy,

Thanks for your help! that indeed solved the issue.

But I was wondering is there any other way of correcting that?

As we currently have lots of indicators in use, and if this solution is applicable to some number of them - recollecting the entire amount of data for all of them is not quite convenient. 

Thanks in advance.

[Slava · Accepted solution]

Update:

Found the place where the old Breakdown names were stored.

They can be changed in "Performance Analytics" -> "Breakdown relations"

After updating them, all breakdowns are displayed correctly.

[e_wilber]

I am trying change the label of my breakdowns - how did you achieve this? I can't find where I would go to change the breakdown text label.