Hello, We have a need to change the display value shown on an interactive filter without changing the display of the target table. To be more specific, we wanted to have flexibility on searching core company table. Right now, we have the name and the...
I'm attempting to use a visual task board as part of a scrum initiative and each card will represent a story and associated tasks are being documented using checklists on the task card. In order to create visibility for the team I also created seve...
Hi All could anyone please guide on how to generate daily incident report from 6:00 AM - 1:15 PM. thanks in advance
Hi community, I have a problem with the task below from the "Performance Analytics (PA) Simulator - Micro Certification".When I navigate to the lists below, I can't find the field "Package.ID", I only see the "Package" field in the filter and don't f...
I have created a dashboard that has the KPI - Average incident resolution time by assignment group. On the KPI it displays in house and minutes. But when you drill into it and look at the records it is showing it in seconds. How can I get the list vi...
hello,how to enable the widget I didn't find any option for this please help me to do this task. As you can see, the dashboard filters you added in the previous step do not seem to work. Perform the necessary configuration on the Number of Open Cha...
Hello SNOW Folks,I'm reaching out to seek your advice regarding an issue I'm experiencing with the missing HOURLY Frequency option for an Indicator Source (PA Xanadu).My requirement is to develop a KPI that measures the number of new cases created Ho...
I am trying to setup a Report for sc_req_item and dot walk to the variables to have them displayed. Once selected they are not showing in the columns. If I build in with report and old Dashboard and Convert to Platform Analytics it works, but I can ...
I am trying to create a visualization in the Platform Analytics Workspace that displays data from the RITM (sc_req_item) table including variables. I am able to add the variable to the field list, but nothing displays on the visualization for those ...
We have several dashboard that contain variables from catalog items, after moving the the PAE. Thy are no longer displayed. If I choose the columns to display in the simple list in my example I choose 3 columns the number the short description and...
Hi, I need guidance to create a single score report for approvals that are past the due date. I am not able to get the approval conditions right for the query (please see below):Thank you
Hi there, I am generating a single score reports to filter out approval requests for VIP users. I tried with the sysapproval_approver table with the following conditions, but am not able to create a related list conditions using the sys_user table. C...
In ServiceNow, I set a user criteria for a catalog item to ensure it is not visible to users from the UK. However, the item still appears in the search suggestions on the portal but not available to raise a request. The item should not even suggest i...
Hi, We previously had a popup working on the homepage using a combination of ui_page, script_client, ui_script, and script_include, and it was functioning as expected. However, after migrating to Dashboards, the popup stopped working. I assume this i...
I am using the GlideElementPhoneNumber since its an OOTB to validate if phone is valid. My question is how can we validate if the user input a mobile phone number format into business phone and make it as invalid ? this is a business phone and its ok...
