Mass Selection in Dashboard
Is it possible to have check box for multiple selection in Dashboard list display?If so, what column is it named under? Something like what LIST provided
Forum Posts
Dashboard not listed
How can I make/add my dashboard as Default under 'Service Dashboard'?orHow can have my dashboard listed under 'Dashboard'? Only 3 is listed but there are more.
All Incidents to date (5 years) averaged by Month: January to December x axis
Hi,I am looking to have a report/graph/widget which I can place on a dashboard.It is based on incidents.My base filter is:All>Resolved is not empty>Assignment group = DIT Service Desk>Channel = PhoneRecorded incidents start 2019-03-29I want a bar cha...
Resolved! Data vizualization: data is not available while selecting other vizualization types than list
HelloI am configuring Services Operations Workspace and want to use data vizualization to personalize dashboard tab. I have created incidents overview dashboards and have stuck on change_request table - just list vizualization is giving me the data m...
Resolved! Platform Analytics - Classic Dashboard Migration
Dear community, On Dashboard Overview page in the classic ui we can see the message explaining that dashboard migration to the platform analytics will take place in Yokohama release (Q2 2025). We can test this migration before. And I did it. My dash...
Runs on page count not be updated in Report statistics table
Hi everyoneThe following reports in the same dashboard, I open the dashboard and the last run time will be updated, however the 'Runs on page' count still 0.May I now why cause the 'Runs on page' cannot be updated?
Resolved! When is Performance Analytics deprecated?
I was under the impression that Performance Analytics will no longer be available starting with the Zurich release. I recently came across this notice about a content pack:Beginning with the Now Platform® Yokohama release planned for March 2025, we...
Resolved! Interactive filter on serial number on table alm_hardware
Hello, I want to filter on a serial number with an interactive filter and it doesn't work? Can you help me? how to configure the interactive filter? The report is on the alm_hardware table.Cordially,
Resolved! New incident created for each month
I want to create a trend report to show how many new incidents were created each month. However, the records show that incidents created in previous months are included, and some of the incidents created in that month are not included.The Indicator S...
Resolved! Why are sys_ids appended to Catalog Item names in multi-level pivot table reports?
I'm creating a report using a multi-level pivot table in ServiceNow, where I'm grouping by Catalog Item. I've noticed that for catalog items with duplicate names (but different records), ServiceNow appends the sys_id to the name in the report output...
How to run a report based on a day of the week by a time range
Hi, I've been trying to figure out how to run a report based on a specific day of the week and within a time range but can't seem to make it happen. For example I'd like to run a report to see how many tickets were Created on Mondays between 8-9am ov...
Sharing of Dashboards in Platform Analytics
Is there a way to restrict the sharing of dashboards to a specific role. I can see that any viz_creator can share dashboards. I am concerned that especially since they can now copy an entire dashboard easily, many people will be sharing 'rogue' versi...
Dashboard- Incident Time in Statuses
I need to build a dashboard for a subset of incidents to show the TIME IN STATUS (all statuses) for each incident, as well as an average time for all incidents in each status.I intend on using INCIDENT METRIC and the TIME IN STATUS metric. I think I ...
PA Threshold notifications
Hello,I'm trying to set up a PA Threshold notification for the specific use case, where the specific number of assets reaching the value and need a clarity of how PA threshold reached notification exactly works in this particular case. I've got month...
Resolved! Add to Dashboard button greyed out in Visualization Designer
HiAm fairly new to platform analytics but have noticed an odd behaviour. When I open a data visualization in the visualization designer the 'Add to Dashboard' button shows briefly but is then greyed out: The behaviour lends itself to being ACL relate...
