We have several agile assignment groups and several sprints we manage in SN. The OOB dashboards do not show burndowns for all sprints, and would like to add a threshold so we can see when sprints go over capacity. 1) Show all sprints in one report ...
Hello ServiceNow Community, I need to create a scheduled report that will be going out every Friday. This report needs to have all incidents created between Monday 9am to Friday 5pm that week. Any ideas? I tried using the "Trend" option, however, it ...
Hi - a user is trying to create a report using the Incident Metric (incident_metric) table but is receiving a message that "Security constraints prevent access to requested page." I did a search on this table (System Definition>Tables) but am not fin...
Apart from the OOB This Month, Last Month filter in Date Interactive Filters, I'd like to know if it's possible to put all the months in there as well so we can filter records by month.
Hi All Is there a simple report query to extract an incidents report from a date in the past (say Nov 2023) and compare it with the current incident metrics (current date)? I'm NOT looking for a Business rule to do it BUT a simple Filter condition qu...
Hello! I'm still quite new to ServiceNow and hoping someone a bit more seasoned in this space can help me. I have two Interactive Filters on the same dashboard. Both of which are choice lists: "Patching - Quarter" & "Patching Cadence" that filter the...
I am looking to add date range filter on my dashboard or homepage, it should let me pick specific FROM & To date and based on the date selection the charts (widgets) data should be changed. e.g. 6th June, 2019 as From date & 16th June, 2019 as To dat...
Hello,I am working on creating a survey asking for feedback on our End users' experience with our Service Portal. To get the feedback while the info is still fresh in their mind, the requirement is to trigger a survey upon Requested Item Creation for...
Do list reports that get "exported" via a scheduled e-mail respect the export limits in the platform, as defined below? https://docs.servicenow.com/bundle/madrid-platform-administration/page/administer/exporting-data/concept/c_ExportLimits.html For e...
Hi Folks, I have one requirement for PA dashboard, where I have to create supporting widgets with multiple breakdowns.Ex: supporting widget1: I want to display the assignment group >> Element - Software, from the automated indicator - (10 Tickets) ...
Is it possible to have the "List - Simple" visualization load as empty until someone clicks an item in a filterable visualization elsewhere on the dashboard? I'm trying to mirror aspects of the main page of Service Operations Workspace into a new Pla...
I've been trying to understand how to use Performance Analytics for a few weeks now and I'm struggling to get it working. Are there any decent guides beyond the ServiceNow documentation that would explain how to set create a dashboard with a range of...
We need to determine the impact of changing or deleting one of the many Indicators our teams manage and knowing where it's used is key. I'm trying to see if there exists a way, preferably out-of-the-box, to find where Indicators are being used in Dat...
after adding topic block to a topic the flow for that topic is breaking and the control is going to that topic block directly and skipping all the other activities
Hello! I'm still quite new to ServiceNow and hoping someone a bit more seasoned in this space can help me. Exploring the code below, the intention of this code is to create records on the Patch Roster table (a custom table). When running this script,...
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