Performance Analytics

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Zaid Mansoor
Tera Contributor

‎10-08-2023 12:15 PM - edited ‎10-08-2023 12:17 PM

Hii Community,

Hope you all are doing good; I am stuck here for creating a report on performance analytics for me in this report should show the incidents for 2023 and 2022, I have attached the picture below the message that type of report I want to create, please assist me for that Task.

Thanking You, 

Yours Sincerely 

Zaid M Khan (ServiceNow Developer) 

 

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Tai Vu
Kilo Patron
Kilo Patron

‎10-08-2023 08:59 PM

Hi @Zaid Mansoor 

Let's try this.

#PA Widget

  1. We must establish an Indicator and gather data for it.

  2. We configure the PA Widget as shown in the following configuration.TaiVu_0-1696823491689.png

  3. Include the widget on the Dashboard and observe the outcome.TaiVu_1-1696823597474.png

 

#Report

You can also attain this through a regular Report.

  1. Formulate a report with a Column type and your specified condition.
  2. Define the Trend.
  3. Add the Dataset to the Report.

TaiVu_2-1696823648637.png

TaiVu_3-1696823708099.png

 

Let me know if it works for you

 

Cheers,

Tai Vu

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Tai Vu
Kilo Patron
Kilo Patron
In response to Zaid Mansoor

‎10-10-2023 12:35 AM

Hi @Zaid Mansoor 

The Sort is missing. Check the below steps and also make sure the "Sorting Order" field is the same to the "Trend by" field.

TaiVu_0-1696923292901.png

 

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nayeemsk263
Tera Contributor

‎01-08-2024 07:17 AM

I have created some vedios on PA I hope it will be help full for you

 

Youtube Link

https://youtube.com/playlist?list=PLEsaaEpAumbS8XKfwJUEL1Ic5XVO83zsC&si=fqBGknJ1k4fSFN41

 

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