Can we utilize ServiceNow's public videos for internal training?

[Robert R_]

Hello, seeking input from the ServiceNow team - is it ok to reuse videos like the ones linked below as official training for our account? I'd assume yes, as they are available for download from the Vimeo platform, but I wanted to check if we need any kind of permission?

https://vimeo.com/1056788508/5ed0de97fd?fl=pl&fe=ti

https://vimeo.com/1095132248/7f5e39984e?fl=pl&fe=ti

If yes: are there any additional videos or slide decks that also explain new functionality in the Platform Analytics space? Or comparing Core UI vs Platform Analytics? 

I'm aware of the Platform Analytics Enablement Toolkit- looking for content that's more user focused and detailed. (The ServiceNow Vimeo profile itself is private, otherwise I would browse there.  https://vimeo.com/servicenow)

[SANDEEP DUTTA]

HI @Robert R_ ,

Yes, ServiceNow's public training videos, including those on official channels like ServiceNow YouTube or ServiceNow University, can typically be utilized for internal training purposes within your organization, provided you comply with their usage terms.

[Robert R_]

@SANDEEP DUTTA 
Are their usage terms posted somewhere were I can reference them?

[Bhuvan]

@Robert R_ 

I would recommend to check with ServiceNow Learning team and get an email confirmation that it can be used for internal training purposes.

Below is the help center link,

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

Based on my understanding, publicly available resources can be used for training purposes but having the confirmation before usage is better for peace of mind.

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan