Performance Analytics

[Zaid Mansoor]

Hii Community,

Hope you all are doing good; I am stuck here for creating a report on performance analytics for me in this report should show the incidents for 2023 and 2022, I have attached the picture below the message that type of report I want to create, please assist me for that Task.

Thanking You, 

Yours Sincerely 

Zaid M Khan (ServiceNow Developer) 

[Tai Vu · Accepted solution]

Hi @Zaid Mansoor 

Let's try this.

#PA Widget

1. We must establish an Indicator and gather data for it.

2. We configure the PA Widget as shown in the following configuration.

3. Include the widget on the Dashboard and observe the outcome.

#Report

You can also attain this through a regular Report.

1. Formulate a report with a Column type and your specified condition.
2. Define the Trend.
3. Add the Dataset to the Report.

Let me know if it works for you

Cheers,

Tai Vu

[Zaid Mansoor]

Hii Tai ,

Thank you for the solution but i am facing now the second thing that how i can create it for from jan to dec 

[Tai Vu]

Hi @Zaid Mansoor 

Which approach that you've decided to build the KPI? Can you help to capture some screenshot so I can see what have been configured from your end.

[Zaid Mansoor]

yes sure i want to display here from jan to dec for both year 2022 to 2023