Performance SLA (%)

[Aamir1Khan]

Dear community,

I'd need your help on the following report requirement. How can I make these kind of reports. I do not have much Idea as I am new in ServiceNow. Thankyou in advance.

[AndersBGS · Accepted solution]

Hi @Aamir1Khan ,

This report can be created through performance analytics, as the report designer can't handle percentage calculation like you would like to have. As you don't have much knowledge of ServiceNow yet, I would recommend you to take the necessary training to be able to build the requirement: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS · Accepted solution]

Hi @Aamir1Khan ,

This report can be created through performance analytics, as the report designer can't handle percentage calculation like you would like to have. As you don't have much knowledge of ServiceNow yet, I would recommend you to take the necessary training to be able to build the requirement: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS · Accepted solution]

HI @Aamir1Khan 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Aamir1Khan]

Hi,

Thankyou for the help 

Regards,

Amir