Permissions for connecting via SNOW ODBC
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02-28-2017 08:25 AM
We are trying to connect using the ServiceNOW ODBC driver to be able to query data to generate some reports and update some information in SharePoint.
I haven't been able to identify what permissions are required to allow this without being a full Admin. The Rest API roles don't allow connection via ODBC.
Can anyone point me in the right direciton?
Thanks!
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02-28-2017 08:26 AM
Access to the tables is enforced as the person who used their credentials to connect. For example, if I connect as chuck.tomasi and do not have access to the HR tables, the ODBC connection does not have access to those tables.

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02-28-2017 08:27 AM
This may also be helpful reference:
Docs: Access control rules
Docs: Contextual security
Security Best Practices - ServiceNow Wiki
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02-28-2017 08:30 AM
So there isn't a specific role we can use? Instead it's based on the ACL's for that person?

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02-28-2017 08:41 AM
That's what the docs say, although I discovered this on my Istanbul instance as well. If your personal credentials don't get you what you need, try adding that to the user making the attempt and let me know. I'll be curious to find out as I don't have a machine to test this on at the moment.